PartLore Privacy Policy
Effective Date: August 30, 2026 · Last Updated: August 30, 2026
This Privacy Policy explains how RBSC LLC, doing business as PartLore (“PartLore,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you use PartLore.
This Policy applies to our websites, applications, accounts, marketplaces, seller tools, communications, and related services.
1. Information We Collect
Depending on how you use PartLore, we may collect the following categories of information.
Account information
When you create an account, we may collect:
- name;
- email address;
- username;
- password credentials or authentication identifiers;
- company name;
- job title; and
- account preferences.
If authentication is provided through a third-party service, we may receive identifiers and profile information authorized by that provider.
Contact information
We may collect:
- email address;
- telephone number;
- company information;
- mailing address; and
- other information you voluntarily provide.
Buyer information
If you make purchases, we may collect:
- billing information;
- shipping information;
- transaction history;
- purchase details;
- tax-related information; and
- communications concerning transactions.
Payment-card details may be collected directly by our payment processor rather than stored by PartLore.
Seller information
If you sell through PartLore, we may collect:
- identity information;
- business information;
- contact information;
- inventory information;
- payment or payout information;
- transaction history;
- tax information;
- seller verification information; and
- supporting documents.
Surplus-submission information
If you ask PartLore to value or purchase equipment, we may collect:
- contact information;
- company information;
- product information;
- part numbers;
- descriptions;
- quantities;
- condition;
- photographs;
- location;
- shipping information; and
- communications concerning the proposed transaction.
Technical and usage information
We may automatically collect:
- IP address;
- browser type;
- operating system;
- device type;
- referring URL;
- pages viewed;
- searches;
- clicks;
- session information;
- timestamps;
- diagnostic data; and
- approximate geographic information derived from IP address.
Search activity
Because search is central to PartLore, we may collect information about:
- part numbers searched;
- manufacturers viewed;
- product records viewed;
- categories viewed;
- filters used; and
- marketplace interactions.
This information helps us improve search, coverage, pricing intelligence, and product data.
Communications
We may retain communications you send to us, including:
- support requests;
- seller inquiries;
- surplus submissions;
- feedback;
- technical corrections;
- complaints; and
- other correspondence.
Community contributions
If community features are available, we may collect content you submit, including:
- comments;
- field notes;
- technical guidance;
- compatibility observations;
- photographs;
- profile information; and
- reputation-related activity.
Content submitted publicly may be visible to other users.
2. Information From Third Parties
We may receive information from third parties, including:
- authentication providers;
- payment processors;
- shipping providers;
- sellers;
- buyers;
- data providers;
- analytics providers;
- advertising providers;
- public sources;
- manufacturers;
- business databases; and
- marketplace partners.
We may combine this information with information collected directly through PartLore.
3. How We Use Information
We may use personal information to:
- provide the Services;
- create and manage accounts;
- process transactions;
- operate marketplace features;
- facilitate buyer-seller communication;
- process surplus submissions;
- provide pricing estimates;
- improve search;
- improve product records;
- match products to authoritative part numbers;
- prevent fraud;
- secure accounts;
- provide customer support;
- send transactional communications;
- respond to inquiries;
- maintain records;
- comply with law;
- enforce our policies;
- analyze use of the Services;
- develop new features;
- personalize user experiences; and
- market PartLore where legally permitted.
4. Pricing and Product Intelligence
PartLore may use product searches, listings, transactions, observations, inventory information, and marketplace activity to improve:
- product identification;
- price estimates;
- market analytics;
- inventory matching;
- demand analysis; and
- other product-intelligence systems.
Where possible, analytical models may use aggregated or de-identified information rather than directly identifying individuals.
5. Automated Processing
We may use automated systems to:
- normalize part numbers;
- categorize products;
- detect duplicates;
- estimate market values;
- identify compatibility relationships;
- detect suspicious activity;
- rank search results; and
- improve product information.
These automated systems may produce incorrect results.
Users may contact us where required by law regarding qualifying automated decisions.
6. Cookies and Similar Technologies
PartLore may use:
- cookies;
- local storage;
- session storage;
- pixels; and
- similar technologies.
These technologies may support:
- authentication;
- security;
- preferences;
- analytics;
- performance;
- attribution; and
- advertising.
Where required, users will be provided appropriate consent controls.
7. Analytics
We may use third-party analytics providers to understand how users interact with PartLore.
Analytics providers may receive information including:
- device information;
- IP address;
- page views;
- referral information; and
- interaction events.
8. Advertising
If PartLore uses advertising services, we may use information to:
- measure campaign performance;
- understand conversions;
- create audiences; or
- show relevant advertising.
Where legally required, advertising cookies or similar technologies will not be activated without the appropriate consent.
9. Email and Communications
Transactional messages
Examples include:
- account verification;
- password resets;
- purchase confirmations;
- seller notifications;
- surplus-submission updates;
- security messages; and
- service notices.
Marketing messages
Where permitted, we may send:
- product updates;
- marketplace information;
- inventory alerts;
- newsletters; or
- promotional messages.
You may unsubscribe from marketing email using the unsubscribe mechanism included in the message.
Transactional messages may still be sent where necessary to provide your account or Services.
10. How We Disclose Information
We may disclose information to the following categories of recipients.
Service providers
Companies that help us provide:
- hosting;
- databases;
- authentication;
- email;
- analytics;
- payments;
- shipping;
- fraud prevention;
- security;
- customer support; and
- other infrastructure.
Buyers and sellers
Where needed to facilitate transactions, relevant information may be shared between transaction participants.
Payment providers
Payment and payout information may be processed by third-party payment processors.
Shipping and logistics providers
We may provide shipping information where needed to fulfill a transaction.
Professional advisers
Information may be disclosed to:
- attorneys;
- accountants;
- auditors;
- insurers; and
- consultants
where reasonably necessary.
Legal and safety disclosures
We may disclose information when reasonably necessary to:
- comply with law;
- respond to valid legal process;
- investigate fraud;
- enforce our policies;
- protect rights or property;
- protect users; or
- address security threats.
Corporate transactions
Information may be transferred as part of:
- a merger;
- acquisition;
- financing;
- restructuring;
- bankruptcy;
- sale of assets; or
- similar business transaction.
11. Sale of Personal Information
PartLore does not sell personal information to data brokers for monetary consideration.
Some privacy laws define “sale” or “sharing” broadly to include certain advertising-related disclosures. Where such laws apply, applicable rights are described in the state privacy rights sections below.
12. Public Information
Certain information may be public by design, including:
- seller profiles;
- public listings;
- public expert profiles;
- community posts;
- product contributions; and
- public ratings.
Do not submit information to public portions of the Services that you do not want publicly accessible.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide the Services;
- maintain accounts;
- complete transactions;
- maintain business records;
- prevent fraud;
- resolve disputes;
- enforce agreements; and
- comply with legal obligations.
Retention periods vary depending on the type of information.
Some information may remain in backups for a limited period after deletion from active systems.
14. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet-based service can guarantee absolute security.
Users are responsible for protecting their account credentials.
15. Children’s Privacy
PartLore is not intended for children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take appropriate steps to delete it.
16. Your Privacy Choices
Depending on your location, you may have rights to:
- access personal information;
- correct information;
- delete information;
- obtain a portable copy;
- opt out of certain processing;
- restrict certain processing;
- object to certain processing; and
- withdraw consent.
Rights vary by jurisdiction.
Requests may be sent to admin@arbiengine.com.
We may need to verify your identity before fulfilling a request.
17. United States State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws.
Depending on your jurisdiction and our legal obligations, these may include rights to:
- know categories of personal information collected;
- access specific personal information;
- correct inaccurate information;
- request deletion;
- obtain data portability;
- opt out of targeted advertising;
- opt out of the sale or sharing of personal information; and
- limit certain uses of sensitive personal information.
We will not unlawfully discriminate against users for exercising applicable privacy rights.
18. California
To the extent the California Consumer Privacy Act or related laws apply to PartLore, California residents may exercise the rights described in this Policy by contacting admin@arbiengine.com, and we will provide the disclosures required by applicable law.
19. International Users
PartLore may be accessed from outside the United States.
If personal information is transferred internationally, we will use appropriate mechanisms where legally required.
20. Third-Party Links
PartLore may link to third-party services.
Their privacy practices are governed by their own privacy policies, not this Policy.
21. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated policy will display a revised “Last Updated” date.
Where legally required, we will provide additional notice.
22. Contact Us
Privacy questions or requests may be directed to:
PartLore
RBSC LLC
admin@arbiengine.com